PlaywaveContact
In the app: Settings › Send Feedback. By email: info@thenextbeacon.com. We read everything; we reply when you leave an email address.
Common questions
My server won't connect.
Check the address works in Safari on the same iPhone first, including the port (for example :4533 for Navidrome, :8096 for Jellyfin, :32400 for Plex). If you use https with a self-signed certificate, iOS will refuse it; use a trusted certificate or connect over your home network or Tailscale.
A source says "Sign in again".
The server rejected the saved login, usually after a password change. Long-press the source in Library, choose Edit, and enter the password again.
I paid and Pro still looks locked.
Open Settings › Playwave Pro and tap Restore Purchases, signed in to the same Apple Account that bought it. If that doesn't do it, send us feedback from the app with app details switched on.
How do I cancel the free trial?
On your iPhone open Settings › your name › Subscriptions › Playwave and cancel at least 24 hours before the trial ends. You keep Pro until then. Settings › Playwave Pro › Manage Subscription takes you to the same place.
Can I move my likes and playlists to a new iPhone?
Turn on iCloud sync in Settings › Your library on both phones. Downloads are not synced; download them again on the new phone.
How do I stop sharing usage data and diagnostics?
Settings › Feedback & Privacy › Share Usage & Diagnostics. Turning it off stops both and deletes anything not yet sent.
How do I play music from a Synology share?
Connect the share in the Files app (Connect to Server), then add it in Playwave as a Files folder. WebDAV and DLNA work too; see the NAS guide.
Guides
- Navidrome — Fast, native, merged
- Jellyfin — and Emby
- Plex — Plex Media Server music
- Subsonic — OpenSubsonic, gonic, Airsonic
- NAS & SMB — Synology, QNAP, Unraid
Your data
See the privacy policy for what the app collects and how to have it deleted, and the terms for subscriptions and refunds.